Our Privacy, Security & Disclosures Statement

Since our inception in November 2001, the Network for Good giving system has processed more than $800 million in donations to more than 80,000 charities thanks to the generosity of donors like you.  We understand your concerns about safety and security and want to assure you that we make every effort to safeguard your privacy when you make donations through our giving system.  Our mission is to help you support any charity, anywhere online - in a convenient and secure manner. 

The information below spells out our privacy and security practices.  If you have any questions about this statement, please do not hesitate to contact us.

Network for Good is a BBB Accredited Charity and uses industry-leading Secure Sockets Layer (SSL) technology to keep your personal information as secure as possible and protect against the loss, misuse and alteration of the information under our control. Network for Good helps to protect your information by working with partners that provide a secure and safe environment for credit card donations. All information is stored in a secure database.

Like most web site administrators we use log files that record information such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. We gather this information to track web site visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. IP addresses that are recorded by our log files are not linked to personally identifiable information.

Network for Good uses "session cookies" while a visitor is making a donation using a  DonateNow button. "Cookies" are bits of information that are stored by your browser on your hard drive. We use "session cookies" so that we can properly verify a donor's identity as they move from one donation page to the next. For our nonprofit customers, we use "session cookies" and "persistent cookies" in addition to verifying personal information, so that we can provide secure access to donor information. These session cookies are not linked to personally identifiable information.

This web site contains links to other sites. Please be aware that Network for Good is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Privacy & Security for Donors

Donations through the Network for Good giving system are made to a nonprofit, donor advised fund, which will distribute your donation. Network for Good respects and protects your privacy and will never sell, trade or rent your personal information to other individuals or companies.  The information that you provide is used only to complete your donation. With your permission, your name and contact information will be provided to the charity or charities you supported through Network for Good. If you do not wish share your name and contact information with the charity or charities you supported through Network for Good or you choose to make your donation anonymously, Network for Good will not share your name or contact information.  Network for Good provides a field to include an optional dedication with the donation. Network for Good reserves the right in its sole discretion to remove text from this field before it is provided to the designated charity, for example, if Network for Good deems it inappropriate, offensive or misrepresentative.

When you create an account with Network for Good you may choose to receive your donation records at tax time and occasional email updates on your favorite charities. If you do not wish to hear from us, simply uncheck the box on the bottom of the billing page, unsubscribe from any mailing or contact us directly.

• Tell-a-Friend: If you use our referral service to inform a friend about our site, you will be asked for the friend's name and email address. Network for Good will automatically send the friend a one-time email inviting them to visit the site. Network for Good stores this information for the sole purpose of sending this one-time email and will not add your friend to our mailing list.
• The Good Card^®:If you purchase a Good Card^®on Network for Good's website, all of your personal information is kept confidential by Network for Good. When the card recipient uses their card to give to charity their personal information is also kept confidential. We do not share the recipient's information with the charity they choose. The recipient gets the option of letting the purchaser know they have redeemed their card. 
• SixDegrees.org^®: If you make a donation, use a Charity Badge, purchase a Good Card^®or redeem a Good Card^®on www.sixdegrees.org, your first name and selected charity may appear as a pinpoint on the homepage map of recent activity on Six Degrees. This information is for display purposes only. If you have selected to remain anonymous, your first name and charity will not appear on the map.

Special note on employee giving:  Network for Good provides employee giving solutions for partner companies such as TimeWarner and the New York Federal Reserve Bank.  When Network for Good is processing donations as part of a specific employee giving campaign, we do share some donor information (such as name, email address, donation amount), but not credit card or financial information, with the partner company to confirm that the donation was made by a legitimate employee.  In these instances, the partner company has disclosed its relationship to Network for Good through its Intranet, website or employee communications prior to the donation being made.

Special note on corporate partners:Network for Good partners with other organizations and companies to enable giving across the Internet.  Please be aware that Network for Good is not responsible for the privacy practices of our partners and any donor information shared through partner sites (such as Capital One or Causes on Facebook) is subject to that partner's privacy policy.  However, when donations are "Powered by Network for Good," the donor information shared with recipient charities is subject to Network for Good's privacy policy.  Example: Causes on Facebook Privacy Policy

Special note on charities:  Each charity has its own policies regarding privacy of donor information. Please contact the charity you contribute to directly to learn about their privacy policies. We will only pass on the information you provide us if you authorize us to do so.

What information is being shared by Network for Good with the recipient charity?

Before you confirm your donation through the Network for Good giving system, you are asked what information you wish to be shared with the recipient charity(ies).You have a choice of: full contact information, name and email address only, or no personal information (anonymous).  Network for Good respects donor privacy and only shares information with donor consent.  For example, when a donor has asked to remain anonymous, no information is shared with the charity - we simply confirm that a donation has been made.

How can I confirm what donor information was shared by Network for Good with the recipient charity or request corrections?

If you want to confirm information shared with a recipient charity or change your personal information, please contact our Customer Support Team, and a Support Specialist will be happy to help you.  If you are looking to get in touch directly with a charity, you can find contact information in our partner GuideStar's database.

Privacy & Security for Nonprofits

To provide services to nonprofits, we collect your personal and organizational information such as: name, address, email address, organization name, employer ID, credit card number, etc.  We collect this information so that we can process set-up fees and monthly fees and to carefully screen organizations for our subscription services (including, but not limited to, DonateNow, EmailNow and EventsNow) to ensure that their programmatic work meets the scope of our vision statement. Applicants fill out an online Application Form, which our customer service staff reviews. We may contact an applicant to verify information. The set-up fees and monthly fees are processed through a credit card processing company. This company does not retain, share, store or use personally identifiable information for any secondary purposes. Nonprofit customers can log into their password protected "My Account" section to update any personally identifiable information.

Network for Good offers its own free e-Newsletter that it sends out to nonprofit customers and other interested individuals that includes online fundraising and marketing advice and training opportunities. Customers are automatically added to this e-Newsletter, and other individuals opt-in to subscribe on the Network for Good web site or through personal contact. Subscribers may choose to unsubscribe at any time and unsubscribe information is located at the bottom of each e-Newsletter. Individuals who donate to nonprofits through the Network for Good DonateNow service are not subscribed to this e-Newsletter.

When you register for one of our webinars, we collect your personal and organizational information such as: name, address, email address, phone number, etc. This information is collected through an event registration vendor who shares the information with Network for Good. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Charitable Solicitation Disclosure

You can read our Charitable Solicitation Disclosure online here or at http://www1.networkforgood.org/solicitationdisclosure.

Complying With the Legal System

Though Network for Good makes every effort to preserve donor and customer privacy, we may need to disclose personal information when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our organization.

Complying with Donor Advised Fund Regulations

Your contribution is made to Network for Good, a section 501(c)(3) nonprofit, donor advised fund, which will distribute your donation to the nonprofit organization that you recommended.  As required by the Internal Revenue Service (IRS), Network for Good has exclusive legal control over the donations to our donor-advised fund.  All donations are final and may not be refunded.  In the rare event that a charity you have recommended does not satisfy Network for Good's criteria for receiving donations (i.e., it has been classified by the IRS as a disqualified supporting organization, it cannot or does not accept donations, is not recognized by the IRS as a section 501(c)(3) public charity, or is not in good standing with federal and state regulators), Network for Good will select an alternate charity to receive your donation funds.
 

Changes to the Policy

Network for Good periodically reviews and updates this privacy policy.  If we decide to change our privacy policy, we will post those changes to our web site so our donors and customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Additional FAQs on Privacy and Security