Women today make up just under half of the nation's millionaires. Over the next 20 years, through divorce, the death of a spouse, or inheritance, American women will control some $25 trillion dollars.
This shift in wealth creates an incredible opportunity for much good to be done in the world. In my practice, I have seen that most women consider themselves to be philanthropic, and charitable organizations would be well served to provide opportunities for these women to flex their charitable muscles!
Here are my tips on how to approach women who are taking the reins of their wealth for the first time, often in a crisis:
1. Approach donors with empathy
Major life transitions such as the death of a spouse, divorce, and even retirement, can take a deep emotional toll, often forcing women to take more control of their financial life. Some may be prepared, but many are not. She will need time before she is ready to give to your organization as she learns how much money she has, where it is, and whether she and her family are going to be secure for the long run.
2. Show her the good you do
The fact is, women think about money differently than men. As a group, women tend to be more concerned with the ultimate purpose of money rather than with an investing strategy and performance numbers. They first want to know that their money will securely carry themselves and their families through the future. After that, many women want to use their money to effect change in the world. Before you ask for money, show donors how the funds you do have are making an impact and demonstrate the good you're already achieving.
3. Invest time and support to build a long-term partnership
There is a vast difference between winning a check from a one-time donor and building a long-term relationship with a philanthropist who is going to be dedicated to your cause for years to come. If you want a donor to partner with you over time, you should invest in them and make them feel appreciated, too. Before seeking contributions from women in transition, set your organization apart by encouraging her to seek wise counsel that can help her navigate the decisions of her new life.
4. Finally, make the appeal for your cause
Once these women have made the right connections, and have had the right coaching and advice, they often feel a new excitement about what their wealth can accomplish in the world. Speak with them about how they give of their resources—often both time and money—and make the case for why your cause is worth it!
Charlie Jordan is a Certified Financial Planner™ practitioner and partner with Brightworth in Atlanta. He advises high-net-worth clients—particularly women—in investment management and tax and estate planning and he works closely with them to establish plans for their charitable giving. He is also on the board of the Georgia Planned Giving Council.
Your event's success depends on the quantity (and quality) of guests who RSVP (and actually show up). Getting guests to let you know that they're coming shouldn't be so hard, right?
If you're busy fighting responses like, "I'm too busy that week," "I lost the invite," and "I don't know anybody else going," don't lose hope! To help you get more RSVPs, try these five ideas before your next fundraising event!
1. Designate hosts to invite 10 of their friends
Ask your long-time donors to serve as hosts for your nonprofit event. The host role can mean whatever you want, such as simply listing host names in the program or, for a more involved role, asking them to share why they've supported your organization for so long. Hosts should invite their friends and colleagues to the event so that they can learn about your organization (and hopefully become new donors). (Want to learn more about harnessing the power of peer-to-peer fundraising?)
2. Send a paper invite and an email invite
Some donors are constantly checking their email and other donors might never glance at their overflowing inbox. To accommodate all types of event attendees, send traditional and digital invitations. Network for Good's EventsNow powered by givezooks! can help you send email invitations and track RSVPs.
3. Make it easy to RSVP
The easier it is for invitees to RSVP, the more likely people are to let you know if they're coming. Keep guests excited about your upcoming event (and encourage more people so say yes) by updating them on behind the scenes planning and special guests. Plus, don't forget to remind them of the date a few days before!
4. Send a special invitation to recurring donors
We always encourage nonprofits to make their donors feel like superheroes. To make your most loyal donors feel super special, treat them to a handwritten invitation or a phone call from a board member.
5. Follow up with past attendees who have yet to RSVP
Review the guest list from last year's event about 2 to 3 weeks before RSVPs are due. How many of these guests are planning on coming this year? Follow up with them personally, and if they can't make it, ask them to make a gift to help underwrite the event.
Bonus: Broadcast your event online
This won't help you get RSVPs, but it's still help people "attend" your fundraising event. Use a service like Ustream to broadcast your event online so that friends near and far can still be a part of your special event. Be sure to include a donation button next to the stream so that it's easy to give!
Want more tips on hosting a great nonprofit event? Download our new Events Checklist.
If you're already using email marketing and social media to promote your nonprofit, it's important to unite your online communities—giving supporters the opportunity to stay connected with all the stuff you're doing online and giving you the opportunity to better engage your target audience. Start by having your digital tools work together, here's how:
1. Make it easy to connect on your website
The first step to combining your social media and email marketing is making it easy for supporters to sign up for your mailing list or find your social networks directly from your website. Put buttons on your homepage for both so that when visitors find you, they can decide how they want to be engaged. Hopefully they'll choose both!
Tip: Need more help perfecting you nonprofit website? Check out this free eguide!
2. Bring your audiences together
Even if you've already connected your website to your social media pages or email sign-up form, it's likely you still have some people who are seeing your content only via social media or are only receiving your newsletter.
It's crucial that you're able to bridge that gap and bring those audiences together. One way is to include links to share content in your newsletters. Much like with your website, this will help turn readers into fans.
On the flip side, you'll also want to make it easy for fans to sign up for your announcements. Do you have a way to sign up for your newsletter on your Facebook page and in your Twitter bio? When someone sees all the interesting content you're sharing through social media, don't make them search for a way to sign up.
Tip: If you're a Constant Contact customer, you can easily add an email sign-up form to your Facebook Page.
3. Demonstrate your value
If you want fans and followers to sign up for your email list, you need to make sure you're demonstrating the value of doing so.
In addition to having a clear call to action like Join my List!, you also want to include a description on the sign-up form telling people exactly what it is they should expect to receive. What type of content will you be sending them? How frequently will they get it? Is there any bonus or discount for subscribing? Tell people exactly what you plan to deliver and highlight why it's great.
The same applies when linking your newsletter to your social networks. Don't just ask people to Like us on Facebook, explain why!
4. Use consistent branding
Whether someone is visiting your website, connecting with you on Facebook, or seeing an email in their inbox, the experience they have with your content needs to be consistent. Not only in the quality of the content, but in the look and feel of your marketing materials.
One way to do that is by using the same logo on Facebook and Twitter as you use in your email newsletter. That way, when someone does click through to become a fan or to read your newsletter, they immediately recognize that they're in the right place.
You should also pay attention to the colors you choose. The color scheme on your website is likely the scheme you'll want to use in your email newsletter and, when possible, on Facebook. Color Cop is a free and easy-to-use tool that enables you to pull the exact colors from your website so you can implement them on other marketing content.
5. Get more from your newsletter content
Sharing your email newsletter content on Facebook or Twitter is a perfect opportunity to fill your social media content gaps.
It's also a chance to make better use of the content you're already creating and get it the exposure it deserves. Sites like Facebook and Twitter will enable you to open your newsletter up to a whole new audience—not only your current fans, but also their friends who'll see your content when someone else engages with it.
And if the content in your newsletter isn't time sensitive, you can wait a few days before you share it. This gives your emails a longer shelf life before you send another.
Tip: If you're thinking about taking your newsletter from print to digital, follow this guide.
Email + Social = Success
Remember that whether someone is a fan on Facebook or a subscriber on your email list, they're a member of your online community. These are people who have opted to receive updates from your organization and are eager to show their support.
By combining the power of social media and email marketing, you'll be able to grow your community and get more from your marketing efforts in the years to come!
As Constant Contact’s Content Developer, Ryan Pinkham helps small businesses and nonprofits recognize their full potential through marketing and social media.
This is a test. I repeat, this is a test. I've got a few questions to run by you to figure out if your nonprofit's website is doing all it can to bring in donations.
According to NTEN's 2013 Staffing & Investments Survey Report, the average nonprofit organization has 0.7 full-time staff members allocated to "web" work and 0.7 allocated to "online/digital" work. Let's face it, 1.4 people can't possibly spend as much time maintaining and updating an organization's website as an outside firm could. Many of you are the web/online/digital person at your organization, right? And we'd all be millionaires if we had a nickel for every well-meaning comment or email we've received that encourages us to try a new tool, make the site copy more meaningful, and, most importantly, get more donations.
I'm happy to report that the three things I recommend will be fairly easy to implement and will make a difference in your donor efforts. (Want some step-by-step guidance? Download our eguide, "How to Create an Effective Nonprofit Website.")
So, back to that test.
1. Is your site responsive?
B) Somewhat ...
C) I'm not sure.
D) What's responsive?
If you answered A, pat yourself on the back and move on to the next question. For the rest of us, let's talk about what makes a site responsive.
Most of us have accessed websites on mobile devices. In fact, a few people might be visiting your website on mobile devices right now. If your site doesn't respond to users on specific devices, they'll have more reason to take their eyeballs elsewhere.
Imagine a first-time visitor experience: Jane comes home from work. She makes dinner and sits down to watch a few days' worth of The Daily Show while she catches up with friends. She scrolls through her newsfeed on her iPhone's Facebook app and sees that a good friend in another state is running a marathon to raise money for cancer research. Jane wants to support her friend from afar, so she clicks the link in her friend's post and ends up at the beneficiary organization's site.
It's like a Choose Your Own Adventure book—Jane's ability to donate will depend on whether this site works on her phone. Otherwise, she'll have to wait until she goes back to work and remembers to donate. Jane is a busy woman; do you really think she'll remember to do that? Probably not.
2. Is your donation form easy to use?
B) There are five questions, is that easy?
C) There are three pages of five questions, is that easy?
D) I get a lot of error complaints, so maybe not.
If you answered A, you're 2 for 3. Go on to the third question and see if you passed the website donor test with flying colors. If you answered B, you're on the right track, as long as those questions are simple and essential. If you answered C or D, we've got some work to do so let's get to it. (Need some help setting up a donation page that matches your website? Check out DonateNow!)
Getting people to your site is most definitely the first step. But once they're there, how easy is it to donate no matter where they are on the site? Donation forms run the spectrum from stunning and touching to disastrous and annoying. It's best to make the form simple and don't ask for too much. Handing over hard-earned dollars should be a joy, not a chore.
No matter how simple or complex your organization's donation forms are, regularly test the checkout experience. Check it from different browsers and make sure you've got a confirmation and thank you email set up to send within minutes of the donation processing. Acknowledging and thanking donors—whether they're regulars or first-timers—should be a given, but not everyone is on top of that essential step.
That reminds me of one more thing you could add to the checkout process to strengthen your relationship with potential, new, or ongoing donors.
3. Do you have an e-newsletter or a downloadable asset to collect email addresses?
B) We have an email list and send a newsletter out every few months.
C) We have a snail mail newsletter that goes out semiannually.
D) No, should I?
If you responded all As, it looks like you have everything covered. Congratulations!
If you answered D, make it your goal to build an email database in 2014. Google Analytics is a lifesaver in terms of getting to know your website visitors' habits, but it can only track so much.
Give people a reason to hand over their email address in exchange for something they wouldn't otherwise have access to, whether it be an insider's guide to fundraising success or a newsletter with priority registration for your events. Make it clear that when someone gives you their email address for a downloadable asset, they're automatically opting in to your subscriber list. Give them the option to opt out. An email address is the beginning of a relationship with a visitor who could potentially become a donor, so be mindful of the content and frequency of the messages you send.
So, how did you do? If you're 0 or 1 for 3, don't worry—the best part of the web is that it can change! The time you spend improving your site to be more donor-friendly will be rewarded with more donations in the long run, just wait. I truly believe you will have little to no trouble accomplishing the steps we just walked through.
Emily Lonigro Boylan is the founder and creative director at LimeRed Studio, a creative services firm in Chicago that works with groups that inspire positive change. LimeRed works with nonprofits, higher education, and social enterprises that promote the people, programs, and ideas that make people's lives better.
As a filmmaker with more than 30 years of professional experience, I have witnessed the ability of film to get to the heart of a message, faster, and more powerfully than any other medium. That is why I am passionate about helping nonprofits use film to their best advantage.
Here are my top four tips for getting the most out of your film projects to help reach your fundraising and branding goals.
The author readies for a video shoot.
Credit: Havey Productions
The best starting point is a well-articulated purpose and strategy. Remember, if you can't say it, you can't do it.
For the Daniels Fund Scholarship Program, Havey Productions produced a series of vignettes profiling scholarship recipients. The strategy was "to provide an engaging, revelatory, and inspirational look at Daniels Scholar graduates so as to inform and inspire high school students, employers, and communities on the opportunities offered by the scholarship program and the qualities exemplified by Daniels Scholars."
A strategy is important because it'll guide you as you decide who you want to collaborate with creatively, which content to include in your nonprofit film, the spokespeople to use on-camera, the budget for your project, and many other critical decisions.
As with any other marketing exercise, developing the right strategy for your video project will come down to three main questions:
It is during the strategy stage that you answer these questions. Need more help getting started? Check out these five tips for nonprofit video.
2. The difference between film and video is art
With the advent of digital video, the line between "film" and "video" has been blurred—but the distinction is important:
Knowing the difference between the two is key to selecting a production partner that is right for your nonprofit video project. I recommend that you pay close attention to the production values of their prior work.
"Production values" refer to the technique, method, and artistic approach applied to the creation of a video or film. To harness the full emotive potential of film, find a professional whose work demonstrates artistic production values and emotional impact. It's not about gimmicks like quick cuts, fast zooms, or contrived transitions. Rather than simple reportage video shot with little direction or set preparation, the cinematic techniques of film production pay great attention to the craft of visual storytelling, lighting, mood, movement, focus, and the essential artistic motivation of controlling the human eye. At best, technicians and artists from both styles can create beautiful images.
3. Making the emotional connection
A good filmmaker is a skilled storyteller who can help you unearth an emotional hook that captures the heart of your mission or campaign. An effective film elicits a visceral response and moves people to action by stirring their emotions. The personal decision to support an organization or cause is not about information—it's about inspiration.
Film is also an excellent vehicle to reinforce your nonprofit brand. Involving your production partner in the early stages of the development will ensure a film project that is more on-brand. At Havey Productions, one of our areas of expertise is Legacy Films—films that help distinguish a nonprofit's vision, mission and identity for both internal (staff, board members, and volunteers) and external (donors and the general public) audiences.
Remember and use these basic elements of a good story line:
As you strategize and collaborate to make the crucial emotional connection with your audience, remember that filmmaking is an art that when done well can inspire powerful action. (You can also try following these 11 rules for video fundraising.)
4. Collaborate with your filmmaker
We hear it every year at the Oscars—"Film is a collaborative medium."
The production process has many moving parts that are all important. Begin collaborating with your producer or video technician early and include them in your team's creative discussions.
When you begin filming, it's helpful to have an internal point-person that can liaise with your filmmaker and represent the interests of the various stakeholders in your nonprofit project. Establish a timeline for the major deliverables in the production process including these basic checkpoints:
The message your film sends to the public in words, music, images, and production values is perceived as a direct reflection of who you are, so take good care to make it a great reflection.Jim Havey, Producer, Director, and Founder of Havey Productions, is an Emmy Award–winning filmmaker specializing in all aspects of film for the non-profit sector. Based in Denver, he has worked with an illustrious list of non-profits in the Western United states including: The Daniels Fund, Children's Hospital Colorado Foundation, HopeWest Hospice, University of Wyoming, Colorado School of Mines, Historic Denver, Inc. and many others. For inspiration on your next film project, visit HaveyPro.com or Facebook.com/HaveyProductions.
LinkedIn has grown into one of the most popular social media sites for individuals to make connections and build their networks. Although at times it may seem like only big businesses or recruiters use LinkedIn, it also offers plenty of great tools for nonprofit organizations. In fact, LinkedIn can help your nonprofit extend your marketing efforts and drive growth.
Make a company page for your nonprofit like Network for Good had done on LinkedIn.
It all begins with your company page. A LinkedIn company page showcases your nonprofit's cause, benefits, events, and services while sharing relevant news and information that your donors might not find on their own. Plus, your followers have the opportunity to share your content and extend your organization's reach. Here's how to get started:
1. Create your page
If your organization doesn't have a company page, create one now! Follow these steps to quickly set up your page. Make sure you add a header image, logos, a detailed description about your nonprofit and the community or industry you serve, a website link, and featured groups.
2. Maximize your presence
Add products and services to your page such as your fundraising events, partnership activities, training programs, or volunteer opportunities. Once you've created your products and services section, ask your connections to recommend them through the tools offered by LinkedIn—it's easy. Having recommendations on each of your events, products, and services will allow prospective donors to see who's finding value in your organization.
3. Engage your followers
When posting updates to your company page, make sure you're following best practices to create content your followers will read, comment on, and share.
Use images: According to LinkedIn, posts with images have a 98% higher comment rate, so don't skimp.
Include links: Posts with links to other content have twice the engagement rate than posts without.
Add videos: Adding a video to your company page update can result in a 75% higher chance of that update being shared by your followers.
Post frequently: Organizations that post 20 times per month reach at least 60% of their audience. That works out to about one post per business day.
4. Attract more followers
First, invite your donors and connections to follow your company page. Explain that you'll be providing valuable content and updates, making it easy for them to stay informed. This will give your current followers a reason to share your content with their connections, providing your organization with exposure to a greater audience and the opportunity to gain new followers. You can always view who is following your company by clicking on the number of followers near the top of your page. Second, try experimenting with sponsored updates to reach additional new followers. Be sure to try the great segmentation tools LinkedIn provides to help you reach your target audience. Last, add a LinkedIn icon to your website and email signatures and link the icon to your company page.
5. Make it part of the big picture
It's important to think about LinkedIn when creating your communications plan. It should include updating your company page and seeking connections. Remember, the goal is to use LinkedIn to provide information your donors will be likely share with their networks, which includes prospective donors.
For even more information about how your nonprofit can network with social media, download "The Social Media Mini-Guide for Nonprofits." And for more on how you can take advantage of the networking tools offered by LinkedIn, download a free copy of "4 Simple Steps to Growing Your Membership with LinkedIn."DJ Muller is president and founder of WebLink International, the creators of WebLink Connect™ the innovative, insightful and intuitive association management software with superior customer support. Learn more at weblinkinternational.com.
It might be old news, but it's still true: Visuals trump text. Content with compelling images experience 94% more views on average than content without images.
Nonprofits can harness the power of visuals to help boost their online presence, generate an engaged social media following, and share information with supporters and donors. Here are 10 ways your nonprofit can leverage visuals online and off.
1. Release data with an infographic
Infographics are a fun way to visualize data in a shareable format. Successful infographics highlight relevant data that truly interests people in a visual, aesthetically pleasing way. (See a nice gallery of nonprofit infographics from The Chronicle of Philanthropy for some examples.)
Want some help with your own infographics? Register for our upcoming Nonprofit 911 webinar, Infographics 101, for an introduction.
2. Enhance storytelling
Storytelling is an essential part of nonprofit marketing. Images enhance stories and create an emotional connection to characters and your cause. Do you include images of the people or animals your nonprofit impacts, like the St. Bernard Project did in their Faces of Katrina campaign? Including real faces will help your donors feel an emotional connection to your cause.
3. Highlight quotes and facts
Have a great quote from a conference? Make it shine by overlaying the quote on an interesting picture from the conference. Have a powerful fact to share? Couple it with a graphic and share it on social media to add visual interest. This type of visual is a great idea for nonprofits who want to share facts and quotes on Facebook.
4. Create a collection
Many organizations have a set of images from a special event or volunteer day that participants and donors would love to view. The perfect way to share these images is through a collection or Facebook album. The Best Day Foundation, an organization that plans adventure activities for children with special needs, shares collections of their Best Day events (and tons of smiles!) on their website.
5. Show your funny side with memes
Because memes are typically funny or adorable, they're great visuals and very shareable. The National Wildlife Federation made one that totally fits the bill by poking fun at the popular "Hey girl" meme featuring actor Ryan Gosling.
6. Document events
Having a photographer at an event can prove helpful days and even years after the event is over. Here are some ways you can use these photos:
The Arts Council of New Orleans used a Facebook album document their May Arts Market.
7. Showcase behind-the-scenes activities
Behind-the-scenes photos can help organizations show supporters that there are people just like them making sure the mission of the organization is lived out every day. Public radio station KSER uses behind the scenes photos to show the normal and exciting things that happen at their station.
8. Make your website shine
When you think of your organization's website, what are the first words that come to your mind? Are the images blurry and stretched stock images or are they crisp, professional photos that truly exemplify your organization's mission? Your website should be your nonprofit's home base online, so make sure the photos boost your organization's image. Our friends at Care2 have great tips about how to choose appropriate images for your website.
9. Organize and direct
Nonprofits can spruce up emails and websites by adding visual cues to help donors and supporters find the information they need. Using icons to organize content like an email list sign up, donation page, petition, volunteer opportunities, and wish lists can help supporters quickly navigate to your prime content.
10. Spread the love
It's becoming more common for Facebook and Twitter users to dedicate their profile or cover image to their favorite nonprofit during special campaigns. Think of it as a digital bumper sticker. Parents of Girl Scouts were encouraged to share this image to show their support on Facebook.
Want more tips? Check out these articles:
Now is a great time to look at your overall marketing strategy and think of new ways to grow your organization. An email newsletter is a great way to do it!
With a regularly scheduled newsletter, you can keep your audience up-to-date and make sure that your supporters never miss a chance to volunteer, donate, or spread the word about your organization. You'll also have the opportunity to stay top-of-mind and strengthen relationships with the people who already support your cause and want to get involved.
To help you get started, here are five tips to consider for your next email newsletter plus some great examples of other nonprofits that are already taking advantage of this powerful marketing tool and are seeing great results!
1. Provide value
"We've used it to promote educational tips and fundraising drives to keep our supporters updated and bring them closer to our mission."
—Marlo Manning of Fairy DogParents
People sign up for your email newsletter because they believe in your cause and want to stay informed. By providing information about the great work that your nonprofit is doing, you'll have more people opening your email newsletter and a better chance for people to take action.
2. Stay focused
"We found out that the longer the email was, the less likely it was for people to actually get the information in it. If we send out emails about a specific topic, then it can reach the right people a lot better."
—Mari Irizarry of Reel Works Teen Filmmaking
While you want to provide value, you don't want to overwhelm your readers with too much information. You also don't want to overcrowd your nonprofit newsletter and make it difficult to read on a mobile device. By delivering a more focused message, you'll not only improve your chances of driving action from your readers, but you'll give your audience what they want.
3. Make it easy for people to get involved
"With our emails, we give them multiple opportunities to get involved. It's important for our contacts to understand that they are a crucial part of our community and their support, whatever they are able to give, is what keeps us going."
—Kayla Peck of Strong Women, Strong Girls
While the primary focus of your newsletter will be to keep your audience engaged, you also need to make it easy for people to take action. Make sure that you're making it easy for them to do so and presenting concrete, easy ways to be involved.
4. Be consistent
"Showing up and having a consistent, relevant presence in our newsletters and social media is super hard because we're so busy, but it's one of the things we live or die by. It would be unacceptable not to have up-to-date, relevant news on Facebook or in our emails."
—John Rife of Winter Park Harvest Festival
Consistency is key.
Come up with a schedule that works for your organization and stick to it. As your newsletter starts showing up in your supporters' inboxes on a regular basis, people will start to expect it. If you're doing things right, that expectation will turn into anticipation and you'll have more people opening, reading, and sharing the content your nonprofit sends out.
5. Be social
"We were fortunate to have a couple that volunteered to match all donations up to $50,000 for the entire month. We were able to drive almost all of our donations with our email newsletter and Facebook page."
—Molly Feltner of Gorilla Doctors
Adding a social element to your email newsletter can help improve communication and extend the reach of your message. Provide links to your social networks from your email newsletter and use sites like Facebook and Twitter to share your content and grow your email list.
Start your own newsletter success story
Keep these tips in mind as you plan for success in 2014. With the right strategy, an email newsletter could be exactly what you need to grow your organization and achieve your goals in the New Year.
As Constant Contact’s Content Developer, Ryan Pinkham helps small businesses and nonprofits recognize their full potential through marketing and social media.
Nonprofits can benefit from many types of donations, gifts, and support from their community—particularly in the new year. Whether in the form of cash donations, in-kind offerings,
Credit: eBay Giving Works
or even by volunteering for a favored cause, there are numerous ways to encourage supporters to show their commitment to your cause long after the holiday giving season ends.
Here are three quick tips to maximize your fundraising efforts:
1. Send reminders and shout outs via social media.
Find out more about your donors and their online social engagement. Are they active on Facebook, Twitter, or Pinterest? If you don't have an online social media presence, then get registered and see if your supporters are talking about you in the social space. Thank them for their support, and be sure to like and retweet their comments. You can also respond to them with updates about how they can continue to further your cause through donations, online auctions, volunteering, or simply spreading the word.
2. Get the community involved with activities and festivities.
Think of ways you can bring people out of their homes to fundraise together for your mission, such as the well-known charity fun run. Those who don't want to run or are physically unable can assist with planning, registration, and logistics. You can also have "virtual runners" who still collect donations but don't physically run in the race. If running isn't of interest to your supporters, other popular options include bake sales, community meals, and concerts. Encourage your supporters to have a fundraising goal, and make sure they reach out to their friends and family in person and online to lobby for donations.
3. Get rid of extra or unwanted holiday gifts.
Many people get overwhelmed with how to handle items they received as gifts that they don't need, want, or like. Encourage your donors to make good use of this dilemma by selling these excess items to support your cause. One option is a community garage sale, particularly during town markets and fairs. People can sell items at a winter market, just make sure they promote to buyers that the funds will benefit your cause. Another option is to sell items online as part of a nonprofit auction. The eBay Giving Works program allows eBay sellers to donate a portion of their sales—and buyers to shop for a cause—all while supporting their favorite charities. eBay users can also save your cause as their favorite charity, so that they always have the option to donate to you when buying and selling. (Want to learn more? Register at at www.ebaygivingworks.com.)
Whether it's by spreading the word online, participating in a community activity, or selling items online, there are many options for your supporters. By trying these three tips, you'll be sure to increase engagement and support in no time.Sara Orrick is the Nonprofit Engagement Manager for eBay Giving Works. Since its inception in 2003, eBay Giving Works has been the driving force behind nonprofit fundraising on eBay. Through this charity platform, people can shop, sell, and donate to causes they care about. To date, eBay Giving Works has raised over $350 million for over 30,000 nonprofits. This free fundraising platform is a no-brainer for nonprofits who are looking for fresh, fun, and free ways to attract their online community. @HelloSaraO
Sending thank you notes and providing tax receipts are important steps to building good donor relationships—but they're just the beginning. Here are three ways you can go above and beyond with your donor appreciation.
1. Say happy birthday!
Food Finders Food Bank in Lafayette, Indiana, asks a surprising question on its donation page: What is your birth month and day? No, there isn't a legal age for donating. Food Finders is collecting birthday information so that they can send donors happy birthday ecards in 2014, says Food Finder's Director of Development Cheryl Precious. Contacting your donors to celebrate lets them know that you care and keeps you in mind.
2. Feature their stories in your newsletter or on your website.
Each month, Sacramento Food Bank & Family Services features a different volunteer. Why should your nonprofit promote its donors? Highlighting the people you support and the people who support you keeps your mission front and center for everyone. "Donors commit their hard-earned money and time to your cause, so emphasizing them says thanks and gives your nonprofit more credibility," says Network for Good's Senior Communication and Success Specialist Annika Pettitt.
3. Host a special event.
Giving donors a behind-the-scenes experience or hosting programs for them is an exclusive experience that shows your gratitude. The Barter Theatre in Abingdon, Virginia, hosts donors for a quarterly luncheon and discussion series, as well as special tours. Annika says that unique activities are an extra fun way to encourage a relationship with donors and keep them involved.
Image Credit: Shambhu
When communicating to donors online or via mobile, it's crucial to quickly make a compelling case for giving. So Google's Android application One Today encourages many fundraising best practices that any cause can use. Here are some examples of featured nonprofit projects and what they're doing right!
As you put together your year-end campaigns, look to innovative online campaigns such as those highlighted on One Today. Using compelling photos, clear calls to action, and tangible impact statements will help you connect with your donors and raise more money!
For more information on One Today listen to the archived Nonprofit 911 presentation Raise More Money with Google, An Introduction to One Today. And to really take your fundraising to the next level, check out DonateNow, Network for Good's easy online fundraising platform.
Your nonprofit's story should stir people to take action. Without the proper storytelling elements, you won't create that emotional spark that leads to the act you want: a donation, volunteer time, or a signed petition.
Keep these five storytelling tips in mind to help you tell better stories and generate help from your supporters:
1. Let people and characters be the focus of your story. Your organization is not the main character, the people (or animals!) your organization works to support should be the main focus in your organization's story.
2. Choose your communication method wisely. The medium you choose to tell your story in will influence your tone and length. A long-form story is a better fit for a donor appeal letter or an annual report. A shorter story that is more shareable will shine online.
3. Include hopeful, positive imagery in stories to help bring them to life. Adding a visual element can create an even deeper emotional connection with donors and supporters.
4. Listen to others who can help you craft a compelling tale. It's important to gather accurate and authentic information from those who benefit from your organization's work.
5. Avoid the kitchen sink. Don't try to stuff everything into one story, but instead break it down into a series if you have additional stories to tell. Information overload can turn people off, while too many details in one story can distract from the narrative and disrupt the emotional draw you're trying to create.
For more information on how telling better nonprofit stories can help your organization raise more money, download our free eGuide, How to Make the Case for Giving.
If you've ever accessed the Internet from a smartphone, chances are good that you've had the unpleasant experience of trying to navigate a website full of tiny text and miniscule links. Unfortunately, if your nonprofit hasn't yet optimized its website for smartphones, you could also be frustrating potential donors, volunteers, and supporters.
Why should your nonprofit care about going mobile?
Credit: infocux Technologies
Communication that leads supporters to your website is important for connecting with your donors. As of June 2013, mobile web visits accounted for an estimated 34.3% of all U.S. Internet traffic, and it's predicted to surpass non-mobile web traffic by 2014. Despite these statistics, over 60% of the top 100 nonprofit organizations in the United States have failed to adopt any sort of mobile strategy. If you’re one of those groups, don’t worry! Here are the three keys to getting started:
1. Know your audience and define your goals.
2. Choose the right method to become mobile-friendly.
There are three different ways your organization can become mobile-friendly: optimize specific pieces of your nonprofit website, optimize the entire website, or create a responsive design that automatically adapts content to a mobile device.
3. Make your content mobile-friendly.
Once you've determined your core audience and picked a type of mobile optimization, it's time to revisit your content. Does everything on your nonprofit website encourage a visitor to take action? Like your homepage, your mobile website should clearly explain your mission, show how donations will make an impact, and provide a painless way to donate via a smartphone. You should also:
We all know that the holidays are a busy time of year, and not just for you and your staff, but for your supporters and volunteers as well.
That's why it's more important than ever to make the right choices when designing your holiday and end-of-year email fundraising campaigns.
To help you get noticed and stand out from the crowd this holiday season, here are five design mistakes all nonprofits need to avoid:
1. Overwhelming readers with holiday cheer.
When using colors, fonts, and imagery to give your emails a holiday-feel, it's important to find a balance.
You don't want your emails to blend in with all of the other red, green, and gold messages that will be flooding inboxes in the days, weeks, and months ahead, but you also don't want to look like the house on your block that's gone completely overboard with its decorations.
Remember, making your emails recognizable is far more important than decorating them with holiday cheer. Use the colors and fonts that match your organization's brand first and then use the holiday stuff to compliment your message.
2. Forgetting to use your photo album.
The holiday season is the perfect opportunity to develop a more human connection with the people who receive your emails. Whether you're in the middle of an end-of-year fundraiser or are just wishing your supporters happy holidays, choosing the right image for your email is an easy way to make that connection.
Avoid using photos that look fake or staged. Look at the photos you've taken over the course of the year. Do you have photos on your Facebook page, on Instagram, or even saved on your mobile device? (Need a powerful email marketing tool that will allow you to send compelling appeals? You can easily upload your photos with Constant Contact. Find out more.)
3. Dragging on and on.
Being as clear and concise as possible with the messages you send out is important any time of year, but it is especially important during the busy holiday season.
Readers aren't just receiving a ton of emails from businesses and organizations like yours, they're also dealing with a ton of other responsibilities that come along with the holiday season.
Do your readers a favor and keep your content short and to the point. If you have a lot to say, look for opportunities to link to your website, blog, or event landing pages for additional information.
4. Making it impossible to read on-the-go.
Forty-three percent of all emails are read on a mobile device, and you can expect that number to be even higher during this busy time of year.
If you're making it difficult for people to read your emails on these devices, you could have trouble reaching potential donors and volunteers.
Because of the limited real estate you get with a mobile device, it's generally better to use simple layouts. Often times with multi-column layouts (two columns and more), your readers will have to zoom or scroll on their smartphone to see everything. Using a single-column template will make your content much more flexible for all screen sizes.
5. Burying your call to action.
Not to belabor the point, but with everyone being pulled in different directions this time of year, it's important that you're making it easy for people to act on the emails you send out.
What is the purpose of your email? Do you want people to donate? Volunteer? Register for an upcoming event? Make it clear to your readers what you want them to do. And make sure it's easy for people to take action!
Ready to get started?
Small improvements to your email design can make a big difference for your nonprofit's year-end fundraising campaign.
Happy Holidays from Constant Contact!
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As Constant Contact’s Content Developer, Ryan Pinkham helps small businesses and nonprofits recognize their full potential through marketing and social media.
Photo from Flickr member Christopher S. Penn